Senior Pre-Sales Enterprise Architect
Presales Security Engineer Job
The Presales Security Engineer position will be responsible for leading customer design, implementation of Security Solutions. This role will lead Technical Sales throughout the Pre-Sales cycle, by working with Account Executives, owning, and driving product demonstrations, POCs and evaluations to success. These solutions will include all aspects of the security portfolio, including Palo Alto, Fortinet, Check Point, Okta, Cloudflare, Microsoft Security Solutions.
Type: Full Time
Location: Northeast
This role leads the pre-sales strategy, architecture, and solution design for enterprise on-premises, cloud, and hybrid technology initiatives. It primarily supports sales in the New York metropolitan area, with regional engagement as needed, and serves as a trusted technical advisor to clients and internal stakeholders throughout the solution lifecycle.
As a Senior Pre-Sales Enterprise Architect, you will define solution strategy, guide technical decisions, and help clients align technology investments with business goals. You will collaborate with sales, engineering, and delivery teams to develop proposals, lead demonstrations and proof-of-concept (POC) engagements, and position high-value solutions that improve client outcomes and accelerate revenue.
This role provides senior technical leadership for complex client engagements by validating designs, assessing implementation readiness, mentoring peers, and reducing delivery risk. Success requires executive presence, cross-functional collaboration, and a commitment to solutions that are technically sound, commercially aligned, and responsive to client needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Consult with clients to architect, plan, and design integrated solutions that meet their requirements.
- Lead complex technical projects from a pre-sales engineering perspective in coordination with Comport Project Management.
- Develop bills of materials (BOMs) and detailed statements of work (SOWs) for complex solutions in collaboration with clients, Comport teams, and third-party vendors.
- Work across multi-platform environments using Comport’s strategic technologies and solutions.
- Proactively advise clients on technologies, solutions, and related issues.
- Deliver formal and informal technical presentations in support of pre-sales and post-sales activities.
- Troubleshoot technical issues, document findings, and recommend solutions.
- Maintain accurate client project records, including time entries, documentation, project plans, trip reports, and status updates.
- Adapt to shifting priorities and frequent last-minute schedule changes.
- Demonstrate a strong work ethic and flexibility when customer engagements or sales opportunities require additional effort.
- Prepare equipment for Comport’s in-house demonstration lab.
- Support the Integration team with system integration and configuration.
- Assist the Professional Services and Technical Engineering teams with technical reviews, troubleshooting, configuration, and research.
- Attend technical training as needed, including sessions outside the assigned territory.
- Complete ongoing training to maintain current knowledge of supported solutions.
- Maintain required certifications and earn credentials for emerging products and services as directed by management.
Education and Experience
Bachelor’s degree in computer science or a related field or equivalent experience, plus at least five years of relevant technical experience in server virtualization, networking, cybersecurity, storage, public cloud, or data protection solutions.
Skills, Knowledge, and Abilities
- Learn and retain a broad range of technical information.
- Respond promptly to client information requests.
- Use diplomacy and professionalism in client interactions.
- Prioritize assignments, travel, and presentation requests in a dynamic environment.
- Communicate clearly and effectively with clients.
- Apply strong experience with multi-vendor operating systems, including Windows, Unix, and Linux.
- Remain courteous and professional while performing effectively under pressure.
- Use Visio or similar tools to create detailed configurations and solution diagrams.
- Collaborate effectively with internal departments, outside sales, clients, and partners.
- Work effectively with remote supervision.
- Read, analyze, and interpret technical and scientific journals, financial reports, and legal documents.
- Create blogs, social media posts, and other marketing content that meets company standards.
- Present effectively to IT leaders and technical and engineering decision-makers.
- Develop and respond to technical requests for proposals (RFPs).
- Design proof-of-concept plans that support Comport solutions.
- Hold relevant OEM certifications, such as HPE, Cisco, Aruba, NetApp, Juniper, Everpure, Veeam or equivalent credentials.
