How to Build a Modern Healthcare Technology Strategy for Better Patient Care

One of the best things about innovation is that it solves problems, especially in the world of medicine. 97% of healthcare executives believe a sound healthcare technology strategy helps drive organizational improvement better than other factors like the economy or social trends according to a recent survey.

However, every once in a while, problems seem beyond the scope of technology and innovation. Cybersecurity, for example, must evolve consistently to keep pace with the challenges of modern-day hackers. Staffing shortages are a human problem—and technology can’t simply step in and replace real workers. How are today’s healthcare organizations supposed to improve and bolster patient care with these challenges? Let’s look at specific examples, and how technology can help even in these cases.

How AI Can Help in Healthcare and Alleviate Stress on Providers

One of the very human challenges in health care is finding good nurses/doctors and keeping them. In today’s healthcare environment it’s hard to find staffing, which creates more stress for your employees. Technology innovations can help make the lives of your providers better by leveraging Ai to help ease the strain:

  • Decision support. AI can create alerts in electronic health records or build patient dashboards that make it easier to make clinical decisions. This AI support can also be integrated into other tools, like mobile health applications.
  • Voice assistants. Providers can extend their reach even when patients are at home, using voice assistants to remind them to take their medication.
  • Gathering more data points. Doctors and nurses must focus on patient care but are often forced to research specific certain issues, spending less time with patients. AI can reference thousands—even millions—of data points to gather, summarize, and sift through data to help them glean insights into patient care they wouldn’t otherwise have access to.

Healthcare Technology Can Help Resolve Data Silos

With the increased pressure on doctors to see more patients, providers don’t have time to resolve data silos but they need all the pertinent information to make informed decisions for the best patient care.

Today’s technology platforms offer solutions to simplify everything in your data universe—uniting your data in the same place. public clouds, private cloud and data centers. Additionally, many providers are embedding AI features like supercomputing access that many health care organizations may not typically have. The result is a more cohesive data structure where data doesn’t remain siloed. Instead, you can put it to use—driving insights for your organization.

Better Networking Leads to Better Patient Care

Ultimately, improving your network strategy can translate to better patient care by utilizing a secure, software defined network for modern data flow and open communication.

  • Redefine Clinical Experience from Edge to Cloud. When you look at today’s patients, they are more likely and willing to utilize technology such as IoT devices. These devices can help provide continuous patient monitoring, health updates and even reminders for medication. However, healthcare organizations need to consider how to update their network to support these devices. They need to take a look at mobility factors, for example, will the device be stationary or mobile. Organizations need to understand what the data transmission requirements are and how that data is prioritized. Finally, they must consider new security protocols to keep their patients safe.
  • Enabling automation and management: Healthcare organizations can no longer ignore the benefits newer networks provide in terms of network optimization. For example, newer network technologies utilize AI to make decisions based on default or custom automation to save your team time. Additionally, you can now manage your network from a single console, getting alerts for anomalies and allowing traffic policies to be set and managed faster. This means faster communications for patient care when and where you need it.
  • Security: If your healthcare network was set up before zero trust security framework because popular, you aren’t doing yourself any favors. Network access, micro-segmentation, email security and current regulations have all been improved and can create a better framework for patient data protection and against ransomware.

The healthcare industry needs to embrace a digital-first strategy to create the best modern and personalized patient experience.

Improved Security Protects your Patients and Your Organization

Security is especially important for patient care, because health care organizations are often special targets of cyberattacks. Health care has access to patients’ protected health information (PHI), social security numbers, and financial information like insurance and credit card numbers. Healthcare organizations, billing providers and even smaller doctors offices are being affected weekly by new ransomware demands. In some cases, as with the NHS, the ransomware attack can directly harm patients. How do you build a modern healthcare technology strategy for security?

  • Stop viewing cybersecurity as a technical issue. Remember it’s also a patients’ rights issue. Protecting patient information—and your ability to provide patients with great care—requires a secure technology environment.
  • Invest in platforms that expand your security capabilities. Platforms that require more strict login and password requirements are a good start.
  • Build policies that don’t distract from patient care. An afternoon meeting to keep everyone on the loop on IT security strategy? Probably not the best idea for doctors and nurses. Try to build policies that bring out the automated features of your modern technology strategy, giving staff members more time and energy to focus on helping patients.
  • Utilize newer AI technology. Cybercriminals are using AI to help them break into your environment, if you aren’t using that same technology to prevent attacks, you are already a step behind.

Building a Better Modern Healthcare Technology Strategy—So Patients Benefit

A modern strategy will help you improve patient care, administrative processes, provider satisfaction and more but how do you create this strategy? Comport’s team of engineers and account managers work with some of the biggest hospitals across the country to continually tweak their healthcare technology strategy, staying ahead of the curve and providing better patient care. Reach out to our team today to get started on your pathway to better patient care.

Extend the capabilities of your IT team with Comport’s technology services and solutions.

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